SouthLane University is committed to satisfy its customers and other key stakeholders in delivering excellent educational services that consistently meet their ever-changing needs and expectations, and be compliant with statutory and regulatory requirements.

 

To achieve this, the College shall,

• Comply with relevant local and international laws and regulations, ethical standards and organizational policies;

 

• Continually improve its key processes and procedures, including the technology and the facilities used in the delivery of its services;

 

• Enhance competencies of its faculty, management and staff to always be effective and efficient in providing services;

 

• Strengthen relationship with its industry partners, academic and technology service providers;

 

• Promote quality awareness to all its employees, partners and other stakeholders; and

 

• Respond and resolve customer’s and other stakeholder’s concerns on time.